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Terms and Conditions

At Top Knotch Charters, we understand that plans may change. Our policy ensures flexibility while maintaining fairness for both our guests and our operations.

Cancellation & Refund Policy

  • Cancellations made more than one week (7+ days) before the charter date will receive a full refund.

  • Cancellations made within one week (less than 7 days) are non-refundable due to scheduling commitments.
     

Rescheduling Policy

  • We do our best to reschedule if we receive more than a week's notice (7+ days).

  • Rescheduling requests made within one week of the charter date are subject to availability and cannot be guaranteed.
     

Weather Policy

  • If weather conditions are deemed unsafe by the captain, we will offer to reschedule based on availability or provide a full refund if rescheduling is not possible.

  • Light rain or cloudy conditions do not qualify for weather-related cancellations.
     

No-Show Policy

  • If guests do not arrive at the scheduled departure time, the booking will be considered a no-show and is non-refundable.

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